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X-BIONIC PRIVACY POLICY

Data protection is a matter of trust and trust is important to us.

 

At X-Technology Swiss research & development AG, proprietor of the trademarks X-Bionic® and X-Socks® as well as holder of the domain x-bionic.com (hereinafter referred to as "X-Bionic" or "we"/"our"/"us") we respect the privacy of our customers and website users (hereinafter referred to as "Customers" or "you"/"your"/"you"). For X-Bionic, data protection is therefore a high priority. We always process your personal data, i.e. data that can identify you or provide information about you (hereinafter "Personal Data"), responsibly and in accordance with the applicable laws and regulations. 

 

In order to explain the processing of your Personal Data by X-Bionic in the most understandable and transparent way possible, we at X-Bionic use the symbols/icons called "Privacy Icons", which were designed by the Swiss association PRIVACY ICONS (for more information on Privacy Icons, please visit www.privacy-icons.ch). 

 

The purpose of this privacy policy ("Privacy Policy") is to inform you about X-Bionic's processing of your Personal Data in connection with our services ("Services”), namely the offering of X-Bionic products ("Products") and their purchase through the X-Bionic online-shop ("X-Bionic Shop") or the X-Bionic website www.x-bionic.com ("X-Bionic Website").
By accepting this Privacy Policy, you consent to the processing of your Personal Data in accordance with the explanations below for the use of the Services.

General Data

We process general personal data about you, such as your name or home address.

Details of the processing are described in section 1.

Provided Data

We process Personal Data that you provide to us.

Details of the processing are described in section 1.

Collected Data

We process Personal Data that we collect about you, e.g. by means of cookies.

Details of the processing are described in section 2.


Marketing

We use your Personal Data for marketing and advertising.

Details of the processing are described in section 2.

Passing on to Third Parties

We do not transfer your Personal Data to other companies that decide themselves how to use the data.

Details of the processing are described in section 1.

Worldwide Processing

We process your Personal Data worldwide, i.e. also outside Switzerland and the EU.

Details of the processing are described in section 1.


1. Processing of your personal data for the provision of our services

X-Bionic collects, stores and processes your Personal Data to the extent necessary for the provision of the X-Bionic Services, namely:

 

  • to manage your Customer relationship;
  • for the provision and execution of the Services, if necessary with the support of X-Bionic service providers;
  • email campaigns with Products that may be of interest to you;
  • to assist with technical problems;
  • to improve our Services.

 

In connection with the Services, we collect, store and process the following Personal Data about you as our Customer, as provided by you in the X-Bionic Shop and via the X-Bionic Website:

 

  • you first name and last name;
  • your address (street and house number, city, postal code, state, country, telephone number and company [if applicable]);
  • your gender;
  • your birth date (date and month);
  • your language preferences;
  • your sport preferences;
  • your product verification (e.g. product details, manufacturing/supplier info).

 

We only pass on your Personal Data to third parties if the service provider absolutely needs your Personal Data to provide our Services (e.g. for processing payment services).

 

X-Bionic works with the following service providers and/or third parties to provide the Services:

2. Processing your personal data for marketing purposes

X-Bionic processes your Personal Data for marketing purposes and to personalise offers that may be of interest to you.

Personal Data about you that you provide to us or that we have collected from you, via Google Analytics, Google Tag Manager and Facebook Pixel, on the X-Bionic Website are:

 

  • Identification and contact data, such as first name, family name, gender, age, date of birth, address, telephone number(s), email address, sport preferences and product verifications;
  • Activity data, namely the Services obtained from X-Bionic;
  • Online data that provides information about when you access and use the X-Bionic Website and the X-Bionic Shop and from where (location) you access the X-Bionic Website.

 

 

RIGHT OF OBJECTION

You have the option to object to the receipt of advertising and the processing of your Personal Data for marketing or advertising purposes at any time. In this case, we will not process your Personal Data for marketing or advertising purposes. We will delete your Personal Data already processed for marketing and advertising purposes immediately. You do however not have the right to object to general advertisements on internet websites.

3. Global processing of your personal data

In providing its Services, X-Bionic also relies on the support of service providers and third-party suppliers who operate outside Switzerland or the EU. The locations of foreign service providers or third-party suppliers may therefore be in countries that offer a lower level of protection for your personal data than is provided for by legislation in Switzerland and the EU.

 

In order to ensure an adequate level of protection for your Personal Data in accordance with the data protection provisions applicable in Switzerland and the European Union, we conclude appropriate contracts with data recipients outside Switzerland or the EU to ensure optimal data protection (so-called EU Model Clauses).

4. Data deletion and storage duration

X-Bionic will delete or block access to your Personal Data as soon as the purpose of storage, namely the provision of our Services, no longer applies. The storage of your Personal Data may further be necessary and persist if requested by applicable national or European laws, regulations and provisions to which X-Bionic is subject. X-Bionic will also block access or delete your Personal Data if a storage period prescribed by the aforementioned regulations expires, unless there is a need for further storage of your Personal Data for the conclusion or fulfilment of our Services to your full satisfaction.
 

5. Responsibility for the processing of our personal data

Collector and responsible processor of your Personal Data is:

 

X-Technology Swiss research & development AG, Samstagernstrasse 45, CH-8832 Wollerau, Switzerland

Contact us at any time: privacy@x-bionic.com

6. Your rights with regard to your personal data

You have the right to obtain information about your Personal Data processed by us in writing and free of charge at any time. You can send us your request for information in writing and enclose a copy of your identity card or passport to our postal address (see section 5 for address information).

 

You also have the right to request that inaccurate personal data be corrected. You also have the right to request deletion of your Personal Data, unless X-Bionic is required by applicable laws and regulations to retain some of your Personal Data.

 

Finally, you have the right to withdraw any consent given for the processing of your Personal Data at any time and/or to object to the processing of your Personal Data.
 

7. Applicability and duration

This Privacy Policy is part of the contractual arrangement between you as a Customer and X-Bionic. This Privacy Policy applies as long as the Customer relationship with you exists. This Privacy Policy can therefore not be terminated separately.

Wollerau, September 2021