Customer Service B2B (m/f/d) 60%

Highly motivated people shape the success of our premium supersportswear brands X-BIONIC®, X-SOCKS® and APANI®. And we constantly expand our ability to tackle new challenges. By doing so we have been setting trends worldwide for decades that delight a global audience. Hundreds of awards, including prestigious awards such as iF, red dot, and Plus X, document our superiority in innovation, product design, and functionality. X-Bionic® has been named the most innovative brand in the sportswear industry by the Plus X Awards jury for 12 consecutive times. Our ideas fuel partnerships with top brands.

Briefly

Your Responsibilities:

  • Customer Care B2B
  • Daily communication with our Distributors
  • Order entry & controling (Pre & Re-orders), Order confirmation, Invoicing
  • Reporting
  • Follow up with our manufacturers
  • Focus on deliveries
  • Delivery dates
  • Following ticketing system and provide answers to customers
  • Following inventory levels on x-bionic.com
  • Checking assortment is open to place orders
  • Administrative Support
  • eCommerce Support
  • Following inventory levels on x-bionic.com
  • Checking assortment is open to place orders
  • Reporting
  • Marketing Support
  • Support ISM events
  • Support on Social Media

Who we’re looking for:

  • Professional experience in customer care in textile industry
  • Fluent in English, good German spoken and written
  • Experienced with the common MS Office Programs
  • Organized and structured modus operandi
  • Independent, effective and reliable way of working
  • Highly result and service oriented
  • Strong communication skills and enjoys contact with sales managers and customers
  • A cooperative co-worker and a supportive, responsible, team-oriented person
  • Passion for sports fundamental understanding of the sports industry

 

if this opportunity feels like the type of job you’re passionate about, and it fits with your skills and experience, please send us your CV with a covering letter explaining why you'd be right for X-Bionic, your salary expectations and your earliest starting date. jobs@x-bionic.com

It's not a job, it's a calling.

Prof. Bodo W. Lambertz