FAQs

Where can I register my products?

You can register your products after you signed up for an account by clicking on the link "Registered Products" and following the form.

 

Please be aware, that a few products might not be able to be registered yet, as we're constantly adding products to the shop. Thanks a lot for your understanding.

How should I wash my X-BIONIC® Products?

As we use special yarns for our products in order to enhance your performance under all conditions, the following instructions should be followed to maintain these features. We suggest to please wash at 30°C or 40°C with low spinning. Secondly, we recommend specific sports detergent, such as Perwoll Sport activecare 3D. Please avoid any softeners / conditioners or bleaching as well as tumble drying.
 

In case of products with a high amount of wool, such as the APANI® Merino products, we recommend using special wool detergent (e.g. Perwoll Wool & Delicates). Furthermore, please avoid hand washing, as the mechanical influence might damage the fibre / yarn. We rather recommend using the wool or handwash settings of your washing machine with low spinning.

Do you deliver to my Country?

That depends on where you live. At the moment we ship to the following European countries: Austria, Belgium, Czech Republic, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland and the United Kingdom.

 

Outside Europe we also ship to the United States.

How long does delivery take?

This depends on the shipping option you've chosen and where you order to. We will contact you with an estimated delivery date after you received the final order confirmation via mail.

 

Please check our terms & conditions for more detailed information.

Can I cancel my order?

Yes, you can cancel your order within 14 days. When those 14 days start counting depends on what you have ordered. Please check our terms & conditions for more detailed information.

When Will X-bionic Release New Tech to Support Athlete Performance?

Our specialists are always looking to at innovative ways to increase sports performance. Sign up to our newsletter to be the first to know of any new X-BIONIC® releases!

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