Wrong gift or wrong item? - No problem with the extended right to return goods until 07 January 2015.Find out moreX
Received the same gift twice or ordered the wrong size? No problem with the extended right to return goods until 07 January 2015.
Now you can buy our superb innovative and high quality products for yourself or for a gift and rest easy. If there are any problems with the size, two people giving the same gift or anything else, we have extended the right to return period for all online purchases made after 11 November 2014 until 07 January 2015.
Valid for online purchases on www.x-bionic.com
Rights of revocation and returns
You are entitled to rescind the contract within 14 days without specifying the reasons. In order to report your rescission of the contract, you are requested to fill in the online form on our website . We would be grateful to receive a brief indication of the reasons for your withdrawal from the contract to enable us to improve our service. The right to terminate the contract commences from the date when the goods are delivered. Rescission is only possible after the correct online form has been sent.
Rescission of the contract of purchase shall not be possible if the goods have been damaged in any manner by the consumer (e.g. soiled goods, etc.).
Please do not remove the labels from the goods until you are certain that you wish to keep the goods.
Your right to receive additional promotional products shall be rendered void when you rescind the contract, and these goods must be returned.
We reserve the right to only accept your rescission of the contract if the goods have been returned in their original condition (including sales and shipping packaging).
It's worth it: for 12 or 24 guarantee registrations you will be rewarded with a product of our Fan Collection. IMPORTANT: Please keep your sale slips as well as the holograms from the packagings of your purchased products.
HOW TO GET THE REWARD? Just send a copy of the sale slips and the holograms to your local distributor. You will find the address in the confirmation email of your product registration or at www.x-bionic.com/distributors. Don't forget to give your shirt or jacket size and your address.