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Your X-BIONIC / X-SOCKS Team
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Your X-BIONIC / X-SOCKS Team
Comments
Hi boldfish,we are already
Hi boldfish,we are already working on a HTML-version of the website. Until your post we haven’t heard any problems concerning the registration of products. We even tested the registration-process on Safari. But we will check this again.Thanks for the info!Best regards
I am also on a Mac. iBook
I am also on a Mac. iBook G4.The website for me also is slow. Registration took me 'ages'. In the drop down menus it took a long time before I was at the right country and my birthdate. It wass not told that I would receive my password by e-mail.
Also the windows are too dark. There is a limited vertical viewing angle . The cursor in this text window is too thin.
The contrast of the characters and the background is not large enough.
But I like the brown and orange colours.
you seem to have made some
you seem to have made some improvements to speed, but the registration process is still weird. You have now added my sock model, but each registration still creates two guaran tees from one. I now have 26 products registered, but I only have bought 15 I re-registered 3 pairs with the right model number so it's created 16 (8x2) extra registrtions to add to my original ten.
still can't read this text (light grey on grey? what were your designers thinking!!!
you seem to have made some
you seem to have made some improvements to speed, but the registration process is still weird. You have now added my sock model, but each registration still creates two guaran tees from one. I now have 26 products registered, but I only have bought 15 I re-registered 3 pairs with the right model number so it's created 16 (8x2) extra registrtions to add to my original ten.
still can't read this text (light grey on grey? what were your designers thinking!!!
oh look. it's still creating
oh look. it's still creating two posts from just one too!
oh look. it's still creating
oh look. it's still creating two posts from just one too!
Hello boldfish, we still try
Hello boldfish,
we still try to figure out, how your posts are created twice. We are also testing with Mac/Safari and Firefox but still don´t get the same result as you. Are you connected directly to the internet or through a proxy server?
Best regards
admin
Hi for registrations und
Hi
for registrations und guarantess I had used seamonkey, firefox and MS internet explorerer on WINDOWS XP home (32bit) - I had only problems when I made mistakes by my own, because the member has no option to delete the insertet wrong product key!
Franz
I'm having problems
I'm having problems registering my x-socks. The product I purchased is not a pull down option and I have not found where to enter this personal serial number that is on the box my socks came in. This is down right frustrating.
Hello tndmnds, can you please
Hello tndmnds,
can you please tell us which product you´ll like to register?
Best regards
admin
Can I change my password?
Can I change my password?
Hello dpr117, of course. You
Hello dpr117,
of course. You can change your password at your profile page. Click on "Edit profile", type in your new password and submit the form.
Best regards
admin
I'm trying to buy the running
I'm trying to buy the running Fennec shirt and the compression shirt, and the website wont even let me get to the shop anymore..
help out,
Adam
Hi Adam, due to an database
Hi Adam,
due to an database update the problem should be solved now.
Best regards
admin
i m according to you !!!!
i m according to you !!!!
Who do you contact to use
Who do you contact to use the guarantee/warranty, my energizer accumulator shirt ripped for no reason.
Also i havent had the shirt
Also i havent had the shirt for more than a month and a half
Hello pioneer77, please send
Hello pioneer77,
please send a detailed message to customercare@x-technology.com.
Best regards
admin
I finally managed to register
I finally managed to register my most recent purchases and the ones that I had difficulty with before, so now I have 24 registered products.
I have managed to retain only the last 11 holograms and purchase receipts the safe place I kept the first ones in is so safe I can't find them any more.
will I have to buy more socks, or will I be able to point to registration of the first 14 pairs have someone leniently award me my free gift for registering so many purchases?
Love the socks, I wear nothing else they do last a couple of years before wearing holes in the soles, which is probably my fault for not wearing shoes all the time, but they are the most comfortable socks I have ever owned.
Hello, our distributor in UK
Hello,
our distributor in UK is very fair concerning holograms and sales receipts. However, the decission is left to them. The hologram and the sales receipt are needed for the internal processing and as a proof. Please contact the UK-distributor: customercare-uk@x-bionic.com
Best regards,
X-BIONIC Team
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